Services

Quality control and acceptance

A warranty period without a procedure means nothing. What matters is what was checked before shipment and how it was recorded.

The scope of checks is defined before the order is placed and written into the specification. We do not claim checks that are not performed: for standard items this is sampling, for critical items full inspection with photographic records. The result is provided to the customer before shipment.

What it solves

  • A discrepancy is found on site when the cargo has already cleared customs.
  • The scope of checks is written nowhere, and arguing about it afterwards is too late.
  • Photos from the supplier do not allow completeness to be judged.
  • Damage occurred in transit and the moment it happened was not recorded.

What we supply

  • Marking and model checked against the specification
  • Key dimensions checked against the agreed list
  • Completeness and accompanying documents checked
  • Inspection for damage and corrosion traces
  • Packaging checked for the chosen transport mode

Input data we work with

  • Specification or list of items
  • The list of parameters critical for acceptance
  • The required form of recording the result
  • Where the check takes place: plant, consolidation warehouse, destination

How selection works

  • We define what exactly is checked: not everything, but what is critical.
  • We choose the form of control — sampling or full — by the cost of a failure.
  • We agree how the result is evidenced: a report, photographs, measurements.
  • All of this is written into the specification before the order is placed.

Pre-shipment checks

  • The check follows a written list, not a general impression.
  • The result reaches the customer before shipment, not together with the cargo.
  • Deviations are recorded and discussed before the cargo leaves the plant.

Documents

  • The agreed scope of checks as part of the specification
  • The result of the check in the agreed form
  • Photographic records where the order provides for them

Risks we remove

  • The wrong things were checked: removed by a list of critical parameters before ordering.
  • A dispute over when damage occurred: removed by recording the condition before shipment.
  • A check is claimed but not performed: removed by naming the performer in the specification.

Who it suits

  • Plants with critical items where a failure is expensive
  • Procurement working with new suppliers
  • Incoming inspection services

Stages of work

01

The list

We define the critical parameters together with the customer.

WHAT IS CHECKED
02

The scope

Sampling or full, with or without photographic records.

FORM · SHARE · RECORD
03

Specification

Scope and performer are written down before the order is placed.

WRITTEN INTO THE ORDER
04

The check

Performed before shipment, the result goes to the customer.

BEFORE SHIPMENT
05

The decision

Ship, rework or replace — you decide.

THE CUSTOMER DECIDES

What to send for a quote

  • A specification or list of items
  • Which parameters are critical for acceptance
  • Whether photographic records are needed and in what scope

Questions and answers

Is it worth checking every item?
No. Full inspection of everything raises the cost and is nearly always excessive. It is more sensible to split items by the cost of a failure: where a line stoppage is expensive, full inspection with records; for routine consumables a sample is enough. We suggest making that split before the order.
What goes into the result of the check?
What was agreed in the specification: the parameters checked, the deviations found and the condition of the packaging. The form depends on the order — from a short list to a report with photographs and measurements. We do not list checks in the result that were not carried out.
Do you carry out the inspection yourselves?
The scope and who performs the check are set per order and fixed in the specification. For some supplies the check is done by our own staff, for others an independent organisation is engaged. We state this before the order is placed.

Send us the task — we come back with options

A drawing, a photo of the assembly, a nameplate, a part number or a description of what has to work. We review the inputs, ask what is missing and show the available options with price, lead time and differences.